Compaq 6400R ProLiant Server Troubleshooting Guide
Summary of contents
- HP Servers Troubleshooting Guide
- Notice
- Contents
- About This Guide
- Who Should Use This Guide
- How to Use This Guide
- Key Terms
- Symbols in Text
- Reader’s Comments
- HP Resources
- Chapter 1: Diagnosing the Problem
- Developing a Troubleshooting Plan
- Preparing to Troubleshoot the Server
- Preparing the Server for Diagnosis
- Using a Troubleshooting Methodology
- Gathering Information
- Preliminary Information
- When the Server Does Not Start
- When a ProLiant ML, ProLiant DL, TaskSmart, or Previously Released Server Does Not Start
- When a ProLiant BL Server Does Not Start
- When the Self-Tests Fail
- When the Operating System Does Not Load
- Locating Troubleshooting Information
- Contacting HP
- Contacting Technical Support or Authorized Reseller
- Server Information You Need
- Operating System Information You Need
- Microsoft Operating Systems
- Linux Operating Systems
- Novell NetWare Operating Systems
- Caldera and SCO Operating Systems
- IBM OS/2 Operating Systems
- Sun Solaris Operating Systems
- Banyan VINES Operating Systems
- SQL Server
- Chapter 2: Hardware Problems
- Important Safety Information
- Symbols on Equipment
- Rack Stability
- Power Problems
- Power Source
- Power Supply
- System Power Module
- Uninterruptible Power Supply
- System Short Circuit
- Redundant Line Cord Switch
- General Hardware Problems
- Loose Connections
- Cabling Order
- New Hardware
- General Devices
- Third-Party Devices
- Universal Serial Bus Devices
- Testing the Device
- Rack Environment
- Internal System Problems
- Processors
- Processor Power Modules
- PCI or PCI-X Hot Plug
- Memory
- Fans
- General Fan Problems
- Hot-Plug Fan Problems
- Drive Problems
- Diskette Drives
- CD-ROM and DVD Drives
- Hard Drives
- General Hard Drives
- SCSI Non-Hot-Plug Hard Drives
- SCSI Hot-Plug Hard Drives
- Predictive Failure Alert
- Tape Drives
- DLT Drives
- DAT Drives
- External Device Problems
- Video
- Audio
- Printers
- Mouse and Keyboard
- Diagnostic Adapter
- Integrated Management Display
- Hot-Plug Management Module
- Network and Modem Problems
- Network Controllers
- Modems
- Chapter 3: Software Problems
- Operating Systems
- Operating System Problems
- Operating System Updates
- Restoring to a Backed-Up Version
- When to Reconfigure or Reload Software
- Application Software
- Clustering Software
- Remote ROM Flash Problems
- Maintaining Current Drivers
- Erasing the System
- Chapter 4: Diagnostic Tools
- Array Diagnostic Utility
- Diagnostics
- Enterprise Diagnostics LX32
- Accessing Enterprise Diagnostics LX32
- Running Tests
- Saving Error Reports
- Diagnostics on a 32-bit System
- Running Diagnostics
- Diagnostics on a 64-bit System
- Running Diagnostics
- Exiting Diagnostics
- Server Management
- Server Management on 64-bit Servers
- Survey Utility
- Running Survey Utility
- Diagnostic Adapter
- Diagnostic Station
- Inspect Utility
- Running Inspect on a 32-bit System
- Running Inspect on a 64-bit System
- Integrated Administrator
- Integrated Lights-Out
- Integrated Management Log
- List of Events
- Power-On Self-Test
- BIOS Serial Console
- Server Blade Health Driver
- Chapter 5: Error Recovery
- ROMPaq Disaster Recovery
- Redundant ROM Image Recovery
- Automatic Server Recovery-2
- Unattended Recovery
- Attended Recovery
- Hardware Requirements
- Health Driver
- Initiating Diagnostics
- Initiating the Operating System
- ASR-2 Password Security
- ASR-2 Integrated Management Log Messages
- Automatic Revision Tracking
- Storage Fault Recovery Tracking
- Storage Automatic Reconstruction
- Network Interface Fault Recovery Tracking
- Memory Fault Recovery Tracking
- Chapter 6: Error Prevention
- Preparing for Changes
- Minimizing the Impact of Changes by Using HP Too
- Managing Updates Through Integration Servers
- Installing Servers Consistently Through Replicate
- Maintaining Server Software
- Other Ways to Minimize the Impact of Changes
- Version Control
- Server Design
- Minimizing Updates
- Using a Methodology
- Visually Checking Your Server
- Recognizing Power Problems Caused by Acts of Nat
- Preventing Power Management Problems
- General Power Requirements
- Power Consumption Considerations
- Power Supply Considerations
- Power Cord Considerations
- Power Redundancy Considerations
- Preventing Grounding Problems
- Preventing Temperature Problems
- Preventing Damage to Removable Drives
- Preventing Electrostatic Damage
- Preventing Cable Damage
- Preventing Tape Drive Errors
- Appendix A: HP Resources
- Online Resources
- Software and Option Resources
- General Server Resources
- ProLiant BL e-Class System Resources
- Appendix B: Test Error Codes
- 100-199, Primary Processor Test Error Codes
- 200-299, Memory Test Error Codes
- 300-399, Keyboard Test Error Codes
- 400-499, Parallel Printer Test Error Codes
- 500\x1E599, Graphics Controller Unit Test Error Co
- 600-699, Diskette Drive Test Error Codes
- 1100-1199, Serial Test Error Codes
- 1200-1299, Modem Communications Test Error Code
- 6000-6099, Network Interface Controllers Test Er
- 6100-6199, Array Controller Test Error Codes
- 6500-6599, SCSI Hard Drive Test Error Codes
- 6600-6699, SCSI/IDE CD-ROM Drive Test Error Co
- 6700-6799, SCSI Tape Drive Test Error Codes
- 8600-8699, Pointing Device Interface Test Error Codes
- Appendix C: POST Error Messages
- Non-Numeric POST Error Messages or Beeps Only
- 100 Series POST Error Messages
- 200 Series POST Error Messages
- 300 Series POST Error Messages
- 400 Series POST Error Messages
- 500 Series POST Error Messages
- 600 Series POST Error Messages
- 800 Series POST Error Messages
- 900 Series POST Error Messages
- 1100 Series POST Error Messages
- 1600 Series POST Error Messages
- 1700 Series POST Error Messages
- 1800 Series POST Error Messages
- Appendix D: ADU Error Messages
- Index
